Products & Services

Monitoring

ART Security has over 30 years’ industry experience. Our Monitoring Centre located in Melbourne operates at the highest level of the Australian Standard AS2201.2. Our Monitoring Centre delivers a superior security monitoring service 24 Hours per day, 365 days per year.

Security system events include, but are not limited to, hold-up, duress, communication failure, personal emergency, intrusion, late to close, power failure, smoke, fire and low battery.

ART Security’s range of monitoring platforms are designed to alert the Monitoring Centre Operators to take action when alarm events are communicated.

Alerts from ART Security’s Monitoring Centre are personalized and designed to protect your premise and minimise damage or loss to your property.  Depending on your specific instructions and the type of alert received by the Monitoring Centre Operators, a patrol or police response can be requested on your behalf. 

Patrols avoid you taking the risk of attending a breach of security yourself and can do an external perimeter check or a full internal and external checks dependent on your requirements. 

ART Security recommends all clients take advantage of the benefit of an internal patrol service and strongly advise all clients to only respond to alarm events if accompanied by a patrol or Police. Clients who wish to attend by themselves do so at their own risk.

Patrol services are chargeable in addition to the monitoring fee and are not covered under any warranties of ART.

Monitoring Platforms

The range of monitoring platforms available from ART’s Grade A1 Monitoring Centre are:

Wireless monitoring

Suitable for low, medium and high risk.

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Safe tracker

A mobile device application for monitoring the personal safety of workers/employees.

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Dialler

Suitable for low to medium risk, traditional monitoring via a copper phone line.

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Type 1 & 1A

Only available for very high risk premises of Government, Government Infrastructure and Suppliers to Government.

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Class 5 Monitoring

Suitable for high risk sites.

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