Protection Plans include a specified number of technical
call outs each year when service is required to the
installed equipment and can include either all parts or a
discount on parts used during service. A discount is
also received on upgrade parts.
A fully inclusive plan can be tailored for your specific
needs which includes all service and parts for the year.
During a Protection Plan check our technician surveys the scope of your system, offers cost saving benefits, advises new products/services and updates your client records.
This comprehensive program complements your monitoring and
maintains the integrity of your security system at the
highest standard.
Victoria Police consider regular maintenance so important
in limiting unwanted alarms that it will only guarantee
attendance at compliant alarm events generated from
regularly maintained security systems.
Click here to download the
Protection Plan brochure (400kb).
Security equipment must be maintained to Australian
Standards to retain the important option of Victoria Police
response to alarm events (see Alarm Response Procedures).
If your system is covered by a Protection Plan you are
assured of compliance with Australian Standards.
Victoria Police has instituted compliance regulations which determine how and
when Police will respond to specific alarm events (see Alarm
Response Procedures).
Victoria Police will only respond if
a. the Monitoring Centre has confirmation that an offence is
being, or has been, committed at a site or b. if the following three regulations are fulfilled: a security system is installed at the premises which is
maintained to Australian Standards and monitored
by an approved monitoring (graded) centre.
If your system is covered by a Protection Plan you will be
fulfilling one of the fundamental criteria to retain the
option of Victoria Police response to compliant alarm events
– maintaining the system to Australian Standards.