Patrols are an integral part of an efficient and effective monitored electronic security system. ART accesses an extensive range of professional and fully licensed patrol networks. As a Company we are very proud of our patrol response average times which fall well below industry standards.
ART Security strongly recommends that clients have the option of patrol response as part of their monitoring instructions. ART strongly advises clients to have an internal patrol recorded into their monitoring records where the patrol has access keys to the premise and a designated patrol code to turn the security system on and reset it again. This will give every client maximum benefit for their security protection.
ART Security advise all clients to only respond to alarm events if accompanied by a patrol and/or Police. Clients who attend alarm events on their own do so at their own risk.
Patrols are dispatched in good faith on the direct or implied authority of the client to fulfil ART Security’s contractual agreement to respond to alarm events and as such are a chargeable service in addition to the monitoring fee and is not covered under any warranties of ART Security Pty Ltd.